STORYTELLING

Use stories to make your point

PSYCHOLOGICAL SAFETY

Recognizing each person for their value and contribution

RESPONDING WITH GRACE

Choose grace rather than negativity in difficult situations

TURN FAILURE INTO OPPORTUNITY

Improve by using failure as your teacher

LEADING WITH EMPATHY

Improve performance and safety with empathy

SMALL TALK

Starting a conversation

INTENTION

Do it with intention by following the INTENT formula

BUILDING TOLERANCE

Appreciate new ideas, situations and people through tolerance

SHOWING COMPASSION

Take action to build better relationships

MINDSETS

The Power of Changing Your Mind
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