SENSE OF BELONGING

Discovering the 3Cs – Comfort, Connection, Contribution

SERVING CUSTOMERS

Learn how to have great customer service

OPINION AND FACT

How to use facts and opinions

HONEST CONVERSATIONS

Use SASR to guide you through an honest conversation

DRIVING UP TEAM ENGAGEMENT

Start your C.A.R. to motivate teams

COMMUNICATING IN A CRISIS

Using the PRR method to prepare, respond and react

LEADING MEETINGS

Make meetings worth everyone’s time

EXCHANGING VALUE

Understand value, worth and how to exchange what is valuable

DELIVERING PRESENTATIONS

Connect and engage using the E-Factor

ACTIVE LISTENING

Learn active listening with the EAR method
Verified by MonsterInsights